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Generative AI and the Future of Work in America: Key Points and Translation to Digital Health

Foto del escritor: Manuel CossioManuel Cossio

This analysis article presents 8 key points from McKinsey's document, providing a quick overview of its contents. Additionally, we explore how these insights will impact digital health, considering the fast-paced changes in the workforce and advancements in technology and automation.


  • The US labor market experienced significant shifts during the pandemic (2019-2022), with 8.6 million occupational transitions observed, particularly in food services, in-person sales, and office support roles.

  • By 2030, up to 30 percent of hours currently worked across the US economy could be automated, largely driven by the advancement of generative AI. However, generative AI is expected to enhance the work of STEM, creative, business, and legal professionals rather than eliminating jobs entirely.

  • Automation's biggest effects are predicted to impact job categories like office support, customer service, and food service employment, leading to potential declines in these fields.

  • Federal investments in climate and infrastructure, along with structural shifts, are expected to alter labor demand. The net-zero transition could lead to a modest net gain in employment as jobs shift away from traditional industries like oil, gas, and automotive manufacturing towards green industries.

  • An additional 12 million occupational transitions may be needed by 2030, with a potential reweighting towards higher-wage jobs. Workers in lower-wage positions are more likely to need to change occupations and will require additional skills to do so successfully.

  • Women are 1.5 times more likely to need to move into new occupations than men, highlighting the importance of addressing gender disparities in workforce transitions.

  • Workforce development on a larger scale, along with more expansive hiring approaches from employers, is essential to navigate the rapid evolution of the US labor market. Employers should hire based on skills and competencies rather than solely relying on credentials and should consider recruiting from overlooked populations like rural workers and individuals with disabilities.

  • Generative AI, with its advanced natural language capabilities, is accelerating automation and is set to impact a broader set of work activities involving expertise, interaction with people, and creativity, influencing the mix of jobs across various industries.


Now, our insights.


Impact of Labor Market Shifts on Digital Health: Embracing Technological Advancements



The labor market shifts described in the publication, driven by automation and generative AI, are reshaping the workforce across various industries, including healthcare. As the digital revolution continues to unfold, the field of digital health stands to benefit from these advancements in numerous ways. Let's delve deeper into some examples taken from the text to understand how these shifts are impacting digital health:


Telemedicine and Remote Work


The COVID-19 pandemic accelerated the adoption of telemedicine, allowing healthcare providers to deliver virtual consultations and remote care to patients. This shift in healthcare delivery has been facilitated by the widespread acceptance of remote work arrangements. Many healthcare professionals, including doctors, nurses, and allied healthcare workers, began using telehealth platforms to consult with patients from the safety of their homes. Telemedicine not only reduces the risk of exposure to infectious diseases but also improves access to healthcare for patients in remote or underserved areas. Going forward, telehealth is expected to remain an essential component of healthcare, providing increased convenience and accessibility to patients.


AI-Enhanced Diagnostics


The implementation of generative AI and other AI-powered tools in the healthcare sector is revolutionizing diagnostics. AI algorithms can analyze vast amounts of medical data and medical images to assist healthcare professionals in making accurate and timely diagnoses. For example, AI-driven medical image analysis can help identify early signs of diseases like cancer, allowing for faster treatment and improved patient outcomes. The integration of AI in diagnostics can also lead to cost savings and better resource allocation within the healthcare system.


Reskilling Healthcare Workers


As automation affects certain job categories within healthcare, reskilling becomes imperative to equip the workforce with the necessary digital skills. For instance, medical administrative assistants and office support roles might experience a decline in demand due to automation of administrative tasks. In response, healthcare organizations can offer reskilling programs to train these workers in areas like health informatics, data analytics, and healthcare technology management. By upskilling their employees, healthcare institutions can create a digitally adept workforce that can effectively integrate technology into their daily operations.



Image by Finance Monthly.


Digital Health Apps and Wellness Platforms


The rise of digital health apps and wellness platforms has transformed how individuals manage their health and well-being. With the help of mobile health apps, people can track their fitness, monitor chronic conditions, and access personalized health information. These apps empower users to take a proactive role in managing their health, promoting preventive care and healthy lifestyles. As the demand for digital health apps grows, there will be increased opportunities for software developers, UX designers, and data analysts within the healthcare sector.


Addressing Labor Shortages through Remote Monitoring


The shortage of healthcare workers, especially in the context of an aging population, can be addressed through remote monitoring technologies. Remote patient monitoring allows healthcare providers to track patients' health data in real-time, even from a distance. This technology is particularly valuable for managing chronic conditions and post-operative care. By leveraging remote monitoring devices and platforms, healthcare organizations can optimize their resources and provide timely interventions to patients without requiring constant physical presence.


Data Privacy and Security in Digital Health


With the increased reliance on digital health technologies and the storage of sensitive patient data, data privacy and security become paramount. Healthcare organizations must invest in robust cybersecurity measures and adhere to regulations like HIPAA (Health Insurance Portability and Accountability Act) to protect patient information. Professionals skilled in health information security, data governance, and cybersecurity will play a critical role in safeguarding patient data and ensuring compliance with privacy laws.


Digital Health for Workforce Well-being


The changing nature of work can impact employee well-being, leading to increased stress and burnout. Digital health solutions, such as mental health apps, mindfulness platforms, and wellness portals, can be integrated into workplace wellness programs to support employee well-being. Employers can leverage technology to promote work-life balance, foster a positive work environment, and provide resources for stress management and mental health support.


Final words


In conclusion, the labor market shifts driven by automation, generative AI, and other technological advancements are transforming the landscape of digital health. Telemedicine, AI diagnostics, reskilling initiatives, and digital health apps are just a few examples of how technology is reshaping healthcare delivery and workforce dynamics. Embracing these technological advancements will be key for the healthcare industry to provide efficient, accessible, and high-quality care to patients while ensuring the well-being of its workforce in the digital age.





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